The Rainbow of Social ! #ibmsocialbiz #socbiz #ls12November 1, 2012
Hurricane Sandy is gone and signalled it with a beautiful set of 3 rainbows on my drive home!! While I am not back to normal from a power, phone perspective, we are blessed not to have any injuries, etc during the storm. My heart goes out to those who are far worse off than us and we are happy to host many with what we have.
I love rainbows – and thought of the Rainbow of Social!
R — Reveal! Social reveals your culture. I loved Lowe’s quote: “Social doesn’t transform our culture, it reveals it”. Our cultural assessment helps you figure out ahead of time areas to work, areas to highlight, and how to get your employees and clients to help you!
A – Analytics – Social analytics help you to begin listening to the conversation! These “colorful” conversations help us to listen to the market and the employee!
I – Internal Social – Take a look at using social inside your business to innovation and collaborate! More companies use social now internally than externally! Have you taken a look at the value here?
N -Nail the Process. Social is about embedding social value into the business process. If you keep social over to the side it usually fails. Make sure you study your processes and use social to make it more powerful. Ask me how!
B – Brand Bank Accelerators! You don’t have to look far in any media these days to see brand value increased or decreased by social! As a marketer, these withdrawals from the brand bank are of concern. Of course, the accelerator is social media. With social media, any gap between what a brand promises and what it delivers instantly reaches hundreds of people who in turn reach thousands of people who in turn reach hundreds of thousands of people.
O -Openness is being prepared to share and collaborate – something aided by social media. Openness and transparency will be new Leadership 2.0 characteristics!
W – What are you waiting for? The time is now! We need to move fast to social as it is a competitive advantage!