I get a lot of questions on what does Social look like in a bank. We have shared many banking references where a bank has started their their journey to become a Social Business. In past IBM Connect Events, TD Bank, GAD and others have presented their journey!
Since this is a journey, we pulled together a view of what a Social Business based Bank would look like. We created Open Financial Network, a simulated world class bank, demonstrates the power of providing customers and employees with exceptional digital experiences. Experiences that are relevant, intimate, social, drive real value and keep them engaged – anytime, anywhere.
I’d love your thoughts!