Social Business: Do you see anything missing?! #socbiz #icsfsaJuly 21, 2011
Do you see anything missing from this truck?
Businesses are changing how they communicate with their customers. The telephone, an email address, and even a web site URL are often being replaced with social networking icons, near-universal symbols that direct customers to interact with a business via Facebook and LinkedIn, or to reach out and ask questions via Twitter. This transformational shift in how businesses communicate will have a profound impact on the Social Business requirements to effectively communicate, inside and outside the corporate firewall.
What changes have you made in your communications as a Social Business!!!