The ability to find experts and transfer their knowledge is key to the long term health and success for organizations of all sizes.    I find that getting the best trained ready to go is a way to drive customer engagement as well.  What better way than to have all your employees knowing your brand, sharing their knowledge, and assisting each other and their clients!

Social is a great way to optimize this process in your company!  Have a watch!  And tell me what you think!