Tag: social business (Page 6 of 38)

How many brands discuss nothing but themselves in social networks?   About 62%.   Too many brands do nothing but talk about themselves.   But the millennials and Gen Z want to be part of the “sharing” culture!   They want this “relationship” to be a win – win.

Look for opportunities to comment on your clients comments and POV.   Set up ways you can have them participate.   I love what Taylor Swift does in her Social Media empire.  She fills up up Tweets with undiscovered artists singing her songs, fan collages, and wedding videos using her songs. This past Christmas she did #SwiftMas and sent out gifts to those fans out there engaging and documented their openings of the presents on video.    TD Bank did a ATM – Automated Thanking Machine – to say thank you to their clients documenting their responses.
What will you do to recognize and talk about your clients and their interests?

Dogs are different than cats, and therefore we treat them different.   We walk a dog on a leash and leverage catnip for kittens!

The same is true of social networks. The audience of Twitter is different than that of Google Plus.   They are different and those that win, treat them differently!

While people know this, we still see content cross promoted on brand’s social networks.   Your team should be leveraging the differences and be creative to craft the story differently for the different social networks.

One of my favorite brands finds new and unique ways to engage with their fans. They strategically use social to report sentimental stories about how fans’ lives intertwine with the product, thereby growing their social engagement.

What are you doing in your brand?