Social Business Sandy

BIZTECHBUZZ in the world of social, cognitive, IoT and startups

Category: cloud (Page 9 of 11)

SXSW Interactive at the BlueMix Blast!!!

March 14, 2014 / / 0 Comments

For the last 5 years I’ve had the opportunity to attend SXSW in Austin, Texas.

sxsw shirt

More than 60,000 people annually attend the conference, which is consistently an overwhelmingly impressive display of up-and-coming technologies and inspirational industry thought leaders. This year, the two biggest highlights of the conference were enjoying creative culinary delights such as a burrito cooked by the Institute of Culinary Education chefs at the Watson Food Truck and having an opportunity to spend so much time with developers.

sxsw watson

If you had a chance to interact with more than 10,000 developers at once what would you ask them? I spoke with hundreds of developers and asked them to tell me about how they are using cloud, mobile, big data and analytics to innovate, address business pain points or create the next big consumer app. For example, wearable technology such as clothing that uses, sensors to help better manage an individual’s health.

During SXSW I first met with designers and front-end developers at our BlueMix Blast! See this amazing team below!

design team of BLUEMIX

In 2013, IBM unveiled a product design studio in Austin, which has brought together hundreds of designers and front-end developers to focus on how software is designed, developed and consumed by organizations around the globe. Next, I attended IBM’s BlueMix Party along with more than 400 developers looking for an opportunity to learn about BlueMix, IBM’s new platform-as-service (PaaS) that combines the strength of IBM software, third-party and open technologies.

What is BlueMix?

BlueMix is an open-standards, cloud-based platform for building, managing and running apps of all types (web, mobile, big data, new smart devices). Capabilities include Java, mobile backend development, application monitoring, as well as capabilities from ecosystem partners and open source — all through an as-a-service model in the cloud. When thinking about BlueMix, imagine tapping into DevOps in the cloud — an open, integrated development experience that scales, helping developers, independent firms and enterprise teams get started to build enterprise applications more quickly and effectively.

If you are curious about how BlueMix can help a business, check out this video conversation I recently had with Michael Garel, CEO and Founder of eyeQ, about customer engagement and how BlueMix allowed them to simplify and improve their development process:
https://www.youtube.com/watch?v=C7_UT02jVfQ

During my conversation with developers at SXSW three key points on the future of the developer and cloud ecosystem stood out to me:
1. It’s all about the tools.
Developers today are always on the look-out to tap into systems and tools that simplify and reduce the time needed to create an application and to provision it so that they can focus on what they do best—innovating and developing top quality applications. By using the right tools that eliminate complexity, developers can quickly turn their ideas into shipped products fast and lower their time-to-market by cutting application development and deployment times from months to days and hours.
2. Keep an open mind when it comes to open standards.
An open, flexible cloud environment connecting the enterprise and born-on-the-web developers using their choice of tools in a scalable model prevents vendor lock-in, accelerates innovation and fosters growth.
3. The developer community keeps growing in size and creativity.
According to Evans Data, there are more than 18 million software developers worldwide yet less than 25 percent are developing for the cloud today. The developer population is expected to grow to 26.4M by 2016 and the parentage of developers expected to develop in the cloud will grow by 44% to 12.5M by 2019.

With new tools, ideas and processes being brought to the table every day, it’s an incredibly exciting time for developers to jump into the sandbox of their choice and start creating! To start experimenting with Bluemix today visit: https://www.ibmdw.net/bluemix/

sxsw booth

And the winner of the IBM Pulse App Throwdown is… MyMenu!

February 26, 2014 / / 1 Comment

We had five fantastic finalists demonstrating some superb applications developed on the IBM cloud and security portfolio.

Standing out above some stiff competition, I am ecstatic to announce that the winner is… MyMenu. This early adopter of the IBM Bluemix beta is bringing a menu of cloud, big data and mobile to restaurants, at the same time helping to reduce ‘appathy’ induced by downloading a separate app for every restaurant we frequent.

I want to extend a huge congratulations to MyMenu for developing a solution that appeals to anyone who needs to eat.

I applaud all of the ecosystem partners who submitted an entry in the IBM Pulse App Throwdown and helped make this event such a spectacular success!

Join me at IBM's Cloud Conference in Vegas! 14 Predictions!

February 16, 2014 / / 0 Comments

The IBM Pulse 2014 conference is just around the corner! As the premier cloud conference, Pulse is an exciting event where you can explore the latest developments in cloud, security and asset management. This year’s Pulse will be on February 23-26 in Las Vegas.

I invite you to attend my breakout session where I’ll be talking about my 14 predictions for social business trends in 2014. I love looking forward as we journey into a new year of social business. To that end, I’ll discuss key topics around themes, such as social tools, social talent and social conText.

To get a taste for my breakout session, watch this video I blogged about at the close of last year:

To add my breakout sessin to your Pulse conference agenda, go to this page <link to https://www-950.ibm.com/events/global/pulse/agenda/preview.html?sessionid=BME-2170A> and click the arrow button.

Hope to see you in Las Vegas, and I’m really looking forward to sharing my predictions with you and hearing some of your own!

More followers? Just ask! Follow me! sandy_carter

October 9, 2013 / / 3 Comments

So I was reading this weekend — with my broken leg, there is not a lot to do! I learned some interesting things about how to drive more from Twitter — quite simple actually — just ask.

In an analysis by Twitter, they found that 4 core ways to get great results from your Tweets are:

1 Ask for a download. Explicitly asking people to download accompanied by a link increases URL clicks by an average of 13%.

2 Ask for a Retweet. Explicitly asking people to retweet increases retweets by an average of 311%.

3 Ask for a follow. Explicitly asking for a follow increases followers by an average of 258%.

4 Ask for a reply. Explicitly asking for a reply increased replies by an average of 334%

So would you guys please follow me on Twitter at sandy_carter and subscribe to my BLOG! Pretty Please!

Talking Social Business with Airlines in Prague with a new Social Study for Airlines

September 2, 2013 / / 1 Comment

 The GLOBAL AIrline Summit. 

On September 9, I’ll be talking with senior airline executives from around the world at the IBM Airline Summit in Prague, Czech Republic. The theme of the summit is “Smarter travelers expect smarter airlines: Delivering an exceptional customer experience while optimizing operations.”

Today’s travelers really do expect more from airlines than ever before. Yes, we expect smooth operations, a pleasant flight and good value.

But more and more we expect personalized customer service while we are shopping for a trip and during each step of the journey, delivered consistently through all the devices we use.

The NEW Socially Connected Airlines. 

Today, meeting those expectations depends on using the latest social business tools to help the airline workforce keep the planes on schedule and to create exceptional customer experiences.

I recently read a related article in Business Travel News that might interest you by Paul Campion, an IBM colleague in the UK.

The SUMMIT.  A Breakthrough Event!

 At the summit, airline executives will share their own experiences and hear speakers from other airlines, industry analysts, a leading international airport, Coca-Cola marketing, Netflix, and from IBM. 

We’ll be launching some exciting new social business research sponsored by IBM with PhoCusWright – “Social media in travel: mayhem, myths, mobile and money.” The study will provide clear quantitative insights around what travel companies need to manage, mobilize, and monetize their social strategy.

Of course, the Summit won’t be all work and no play. I hear that we’ll take a tram ride and walking tour through Prague’s beautiful old town. Then we’ll share a meal in one of the city’s great restaurants. I’m looking forward to it. Watch this space for my blog post after the event.

Social Lessons from the beach: A little bikini is no match for a big wave!

August 28, 2013 / / 0 Comments

Yes, both of my daughters love their bikinis on the beach!  But as we went wave riding, they learned quickly that that little bikini is no match for the big wave!

The same is true in social!  Sometimes the wave is too big for just company spokespeople and with 70% of online consumers trust peer recommendations #1,  you will need more than just the “bikini” squad.  You need a brand advocate.

A brand advocate is a person who is passionate about your brand and references you as a matter of course.   They could be an influencer or a client or an employee.   Determining your brand advocates is about listening and selecting based on common interests, knowledge, and other key elements critical for your business.

In addition to seeking out your advocates, it is important to determine your best friends, or your tippers. These are those people who influence your brand online and those whom others listen to about your products.

These key influencers have a set of characteristics. Typically, they are people who have strong relationships, and are an expert or authority in a subject. Sometimes influencers are those who get attention, taking an atypical view, or are just loud. I was recently at a virtual conference and heard a speaker talk about an influencer as someone who is honest, trustworthy, and knowledgeable. They have a consistent opinion that is objective and not influenced by someone paying them! These items drive a level of social trust and that trust persuades another person to take action.

Finally, developing social trust is about showcasing care and value. Listen and change where needed. Always be honest, and demonstrate value-add to your clients and the industry.

These are the top elements of your plan to build your brand advocates:

[lb]       Determination of your friends or brand advocates today: A friend is a client, a potential client, or an influencer who recommends your brand, company, or product because they like it so much, they feel compelled to discuss it. Determining those who are your friends or brand advocates is important to your overall social trust plan.

[lb]       Determination of your “best friends” or tippers: These are people who influence the rest of the clients and potential clients online and offline, usually about 5% to 10% of your product’s or category’s population. These tippers are important people for your overall strategy and your company will pay extra attention to them.

[lb]       Brand advocacy strategy: A brand advocacy strategy is a plan to determine those actions your company can take to build brand advocates, or people who are passionate about your brand and reference you as a normal course of business. Part of this strategy could be in the content that you share, your shared vision of a point of view in the market, or even support of a common cause that is outside the primary goal of making profit[md]for example, making the planet a better place.

[lb]       Content activation plan: This is a plan to create content, distribute content, promote content, and measure its success. This content activation plan is usually determined in the Social Business Digital Council. The goal of the content is to showcase your company’s subject matter expertise or point of view (POV). It is critical when starting a community, and for guarding your reputation.

[lb]       Determination of key methods to establish social trust in your space: Based on your company’s goals, a trust plan is formed to create and protect trust through online experiences and dialogues with a company, product, or brand.

With this brand army, you can ride the wave with confidence!!!

Sweet tea and screen doors. Social Businesses could learn alot from them!

August 6, 2013 / / 0 Comments

Yes, I am southern pure as they come!  I love my sweet ice tea, grits with butter, screen doors, and Kudzu.

screen door

In the summer, the screen door is an essential element of everyone’s home.  The screen door’s entire point is that it’s not a barrier.  Its job is to open easily.  It is a welcome to all visitor’s and friends that approach it.

Is your social media site like that screen door?   Does it open and welcome others in?

Tips to make your site as welcoming as that Southern Door!

  1. Do you make people type in that “code” to enter?   Don’t!
  2. Is your site mobile friendly and usable?
  3. Do you have stellar content ?  Content is Queen!
  4. Is Video part of your strategy?  Video is the highest trusted media!  Use it wisely!
  5. Do you have a Twitter Widget on your Home page to engage your audience?  (Check out my blog on IBM Voices!)
  6. Can you feature other guests on your site?
  7. How do you listen?  All relationships listen first!
  8. Are your employees empowered to really represent the brand on your site?
  9. Have you chosen the right social tools that welcome your audience?  For instance, if you are selling to men, Pinerest may not be the best first choice.
  10. Do you constantly review the feedback and make changes to adapt and change?  
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