At our Social Businesss conferences in Orlando, we introduced three core offerings to add value to our clients in 2012!
1. Community Management Training on how to become an effective community manager, the fastest growing job in social business. This job type is one of many new jobs that Social has introduced into the marketplace. Today, very few certification or education exists in this area where the demand is outpacing the supply.
2. Adoption Advocacy which includes help for companies on their adoption of social inside and outside their four walls. This includes governance, metrics, engagement plans, and communications and education on social tools.
3. Social Business Agenda Workshops. These workshops address the top questions that companies have today: How do I become a social business. The workshop’s output includes: a cultural assessment, an adoption plan, engagement strategy and analytics heat maps.
IBM is also announcing a partnership with The Dachis Group, the world’s leader in powering the design, development, management, and measurement of Social Business performance, to help organizations quickly drive adoption success through a social business adoption quickstart workshop. The workshop combines IBM services for the implementation of Social Business solutions for enterprises with additional services from The Dachis Group and focuses on the use of social business technology while fostering cultural skills and engagement.