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90% Of Companies don't have an Innovation Culture

I was just out in Silicon Valley on a panel on intrapreneurship. As prep, I read that over the last 50 years the average lifespan of a company on the S&P 500 has dropped from 61 years to 18 years (and is forecast to grow even shorter in the future).

Most of the articles said the failures were due to companies not keeping their innovative cultures.  In fact, Brandon Kelly, stated that 90% of organizations have no sustained commitment to innovation.

A great counter example to this is Telsa who today is opening its patents up to the industry to accelerate electric vehicle development. Innovation accelerates forward.

What is Innovation?   The classic definitions of innovation include:

So how can we embed innovation into a company’s culture?

Innovation is strongly correlated with value creation and is a key factor in financial outperformance. However, only 25% of organizations are good at generating and converting innovations.  These companies align innovation goals with business strategy.

Their efforts support the appropriate mix of product, operational and business model innovation that enables them to effectively grow and compete. And, their innovation activities are managed in a transparent program.

Organizations that strategize and manage innovation in a collaborative, open and continuous manner create a source of competitive advantage and economic benefit. Collaboration includes seamlessly engaging all employees in the innovation process and securely including external business partners and customers.

The top ten most innovative companies had two-year compound annual growth rates of 60 percent more than the overall Standard and Poors Global 1200.  For these companies, innovation is much more than a “big idea.”

Innovation is an ongoing process of creating value from something new, such as new ideas, new technologies, new products or new processes. For example, 75 percent of successful companies rely on social networks to vet new ideas for success.

They use them for:

  • Openly communicating strategy
  • Openly generating and prioritizing non-traditional ideas for new products and services 
  • Innovating operations by teaming with external specialists & business partner
  • Innovating business models by combining emerging technologies with biz imperatives to redefine value

Future innovation will be conducted in more open environments and CEOs interviewed for the IBM Global CEO study supported this point.  The Innovation Social Business Pattern is designed to increase innovation by providing a wider reach of ideas and to help organizations increase the success and speed of bringing innovation to market.

Primary business processes

The primary business processes for this pattern include research and development, product and service management, business strategy and operations transformation.

Key stakeholders

The key stakeholders are research and development, product development, line of business executives, CMOs, CIOs and CTOs.

Recommended actions

Some specific actions are:

  • Deploy collaboration tools for more open communication and to guide innovation toward delivering the type of value desired, such as product versus business model
  • Engage the crowd both internal and external to vet new ideas.

innovation

  • Deploy a portal that combines content, social and advanced mobile features to provide an exceptional digital experience for customers, partners, and employees while managing access by role.
  • Deploy social gamification and social influence reward techniques

How does your company drive Innovation?

 

 

 

Digital relationships: make them personal to drive conversions says Patrick Salyer, Gigya!

With over 2bn people with a social account, partnering with social networks can help you understand a lot about your customers says Patrick Salyer, CEO, Gigya. His solution interacts with platforms like Facebook Connect to tell you who your customers are, what they like, their behaviors.

For instance, joint IBM/Gigya customer 24 Hour Fitness uses Gigya to understand more about the interests of their customer base and know who is most influential!

Learn more about building digital relationships with Gigya

InXero: helping micro-businesses engage customers through social and mobile!

I am in Poughkeepsie today chatting with clients and our great IBMers here!  The big focus of course is on CAMS — Cloud, Analytics, Mobile and Social!

This example highlights the value of CAMS!

75% of world trade happens through resellers says Anand Raj, CEO, InXero. Many of these are small businesses who are not necessarily good marketers. InXero gives them the tools they need to get the right content and meet the customer where they are! For instance, developing a showcase for businesses on LinkedIn can be much more impactful than the printed brochures of old.

See the InXero platform in action!

Tesla Dishes on Social!

At the last TieCon event in San Fran, some got to go on a Tesla tour!  What a great set of learnings but of course, loving social, I took away the following on Tesla, featured in an article in Fast Company, Musk lists 4 lessons we can all benefit from:

1. Own your executive brand – If you don’t somebody else will

2. Humanize your brand

3. Don’t show up and then fall silent

4. Use Twitter as a leadership tool

Alan Godfrey, Bazaarvoice: making the social firehose useful!

As Alan Godfrey, North American Retail, Bazaarvoice points out, digital engagement with the consumer is everything, whether it be via social, mobile or other channels.

Bazaarvoice, a word-of-mouth content company, helps brands understand who is buying what and why. Their ratings and reviews platform helps retailers in many ways, including the placement of products in stores!

Learn more about building customer engagement with Bazaarvoice!

Entrepreneur Huddle! Join us on May 22

Back in February during our big Entrepreneur Week, we hosted our first-ever Entrepreneur Huddle webcast! And now I’m so excited to invite you to our second Entrepreneur Huddle happening next week, presented by our IBM Global Entrepreneur program. This is a webcast for startups, tech enthusiasts, current IBM Global Entrepreneur members, and any other person involved or interested in the broader entrepreneurial ecosystem. Coming on the heels of IBM’s Smarter Commerce Global Summit taking place this week, this Entrepreneur Huddle will focus on themes in the commerce space, including the CMO point of view, creating a rewarding customer experience, and making moments matter using the right technology. So tune in to learn from commerce experts and a current IBM Global Entrepreneur startup who is using technology to shake up the fulfillment and supply chain model.

Huddle_promo image_hashtag

During the webcast, please chime in with questions and comments on Twitter using hashtag #IBMGEHuddle! And if you can’t make the scheduled webcast time, don’t worry. There will be a replay available for you to watch on-demand, and possibly another live broadcast option!

Can’t wait to virtually see you there!

Event: Entrepreneur Huddle

Date: Thursday, May 22, 2014

Time: 11AM EDT

Registration URL: ibm.biz/ehuddle

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